ANNUAL REPORT 2020

SOCIAL RESPONSIBILITY

HUMAN RESOURCE DEVELOPMENT
The total number of Gemadept's staffs

The total number of Gemadept's staffs as of December 31, 2020 was 1,501 people, an increase of 1.28% compared to 2019, of which employees with university and post-graduate degrees accounted for 42.78%; the working age from 30-40 accounts for 45.04%. In addition, with a low severance rate of about 8% (compared to the market of 19%), this is also a bright spot for stable human resources, creating a premise for the development strategy of the Company in the years to come.

1,501

The total number of Gemadept's staffs as of December 31, 2020

Human resource development

Human is the most valuable resource determining the success of Gemadept. Therefore, the Company always focuses on building a team of young, dynamic, enthusiastic staff who accompany the Company in its development. Employees at Gemadept are treated fairly in remuneration, promotion and reward according to work results, and encourage creative and breakthrough thinking to make a difference in production and business.

The quality of human resources is always concerned by the Company through recruitment quality in parallel with intensive training programs to promptly serve development needs in the near future. In the period of 2020-2022, in addition to continuing to implement the next phases of the KPIs System Construction Project under BSC and the Salary Structure Project, the Internal Expert Project, the Group will continue to complete key human resource with the Gemadept Genetic Success Team Development Project and the Competency Framework Project.

To achieve the current production and business results, it is impossible not to mention the important role of the Sales and Marketing staffs of the units throughout the Company. With this importance, in the period of 2020-2022, the building and training of the Sales and Marketing team is more focused than ever, specifically in the last 6 months of 2020, the Company organized a program searching for young human resources of Sales and Marketing for the 6-month training program to provide the necessary knowledge, skills as well as practical experiences for young employees to have enough confidence and enthusiasm along with existing employees to fulfill the role of bringing added values to the Company.

In addition, in May 2020, the Company organized another Coaching training course in a more accessible method for managers besides the Psychological Coaching course held in 2019. The course is aimed at improving skills, helping subordinates change behavior in accordance with the culture of the Company as well as improving working capacity, exploring the potentials of each person.

TRAINING

100% of employees joining Gemalink are trained in integration, thorough understanding of Company culture, diversified business activities to have proper attitude and service style, cooperating for sustainable development.

To operate the port with a capacity of 1.5 million Teus / year (phase 1) requires hundreds of employees, managed and operated by a team of managers with expertise and knowledge of management skills. Therefore, the training plan for this team will focus on two main parts:

  • Training on Leadership towards realizing business goals, strategic vision and fulfilling the mission of the whole Company.
  • Training on management skills, providing necessary and effective tools for each manager to successfully implement the KPIs of each person and each unit. (Coordinate with the succession team training program according to the progress of the project) .

Each employee directly works with customers, partners is the ambassador of the Company, creating a good impression on everyone through his or her own ability to inspire and persuade with proficient skills. Because of this requirement and goal, employees need to undergo training courses to equip the necessary soft skills for customer service operations such as Communication skills, Customer care, Presentations, Negotiations, Time management…

Gemalink is equipped with modern and high value operating equipment such as ship-to-shore cranes (STS), gantry cranes (RTG), forklifts, trucks ... The requirement for a safe and efficient operation is a must for both managers and direct operators. Therefore, the HSSE courses are regularly held in parallel with the skills training in the field, with the enthusiastic guidance of the staff in charge, step by step perfecting the operations according to standard procedures and directions by equipment manufacturers; improve the vessel handling and productivity capacity to meet the strict requirements of customers and shipowners.

CORPORATE SOCIAL RESPONSIBILITIES

Gemadept associates the efficiency of business activities with the sustainable values brought to the community and society. Accordingly, the Company contributes to the sustainable development of society through the identification of major goals, encouraging the participation of employees. Specifically, Gemadept always focuses on corporate social responsibility through policies and programs: Invest in education and support the comprehensive development of the young generation; Support people with difficult circumstances, poor studious students, orphans...; Joining hands to overcome consequences caused by natural disasters.

Typical Social Development activities in 2020
  • Volunteer Journey in Spring 2020

    - Gemadept continues the story of compassionate hearts with the desire to share some difficulties and hardships, bringing a warm spring of love to the unhappy lives

  • Supporting flood victims and families with difficult circumstances

    - Being an enterprise with the highest sense of responsibility towards the community, Gemadept always keeps in mind and promotes the tradition of mutual love and sharing with practical and timely actions to aid people suffering from natural disasters, helping families with difficult circumstances, lonely elderly, orphans, disabled children ... in many regions of the country. With warm hearts, Gemadept contributes to giving people in flooded areas sincere help, hope and faith to overcome the difficult period and stabilize their living.

  • CJ-Gemadept Logistics is pleased to accompany the Vietnam Young Logistics Talents Contest 2020

    - To create an attractive playground for students of top universities and colleges in the country, select and incubate potential "seeds", connect students, schools and businesses, the Vietnam Young Logistics Talents Contest is contributing to improve the quality of human resource training for the logistics industry of the country. In 2020, CJ-Gemadept Logistics was honored to be the Gold Sponsor of the Program.

    - The Vietnam Young Logistics Talents 2020 Contest took place within 4 months, starting from the beginning of August and ending in early December. Especially, the new attraction of the competition was in the semi-finals and in the final round. As a result, the teams were able to unleash their ideas to contribute to the Logistics industry in Vietnam. The Final Round held in Hanoi, with investment in both scale and creative content, was a fierce competition of excellent and most talented teams, contributing to improving the high-quality human resources of the country's Logistics industry.