Concluding the pivotal year of its 2024–2028 Transformation Strategy, SHB achieved robust performance across key financial indicators. Pre-tax profit reached VND 11,569 billion, marking a 25% increase over 2023. Total assets surpassed VND 747 trillion, up 18.6% year-on-year. SHB’s total consolidated loans reached VND 533,984 billion, with the Bank’s separate loans amounting to VND 522,754 billion – an 18.28% increase. The Cost-to-Income Ratio (CIR) stood at 24.4%, placing SHB among the most efficient banks in the industry.

The Bank continued to maintain strong safety, liquidity, and risk management metrics, all of which met or exceeded the regulatory requirements set by the State Bank of Vietnam. The Capital Adequacy Ratio (CAR) remained above 12% in accordance with Basel II standards, while liquidity risk indicators aligned with Basel III standards.

These results reflect SHB’s successful execution of its strategic goals and its ability to outperform key targets set by the General Meeting of Shareholders for 2024 – including those related to total assets, credit growth, credit quality, and pre-tax profit.

In 2024, SHB proudly secured its place in the inaugural Fortune Southeast Asia 500 ranking – published by Fortune magazine – which lists the region’s 500 largest financial institutions and enterprises by revenue. SHB was ranked 137th in Southeast Asia and 17th among Vietnamese firms. Additionally, SHB’s brand was valued at USD 257 million and received an A+ brand strength rating from Brand Finance.

SHB continues to affirm its position as a leading Vietnamese financial institution and a trusted partner to international organizations such as the International Finance Corporation (IFC), the World Bank, and global strategic investors. Notably, Krungsri Bank – a member of Japan’s MUFG Group – formally expressed interest in completing the second-phase acquisition of the remaining 50% charter capital of SHBFinance ahead of schedule.

In 2024, SHB made significant strides in its digital transformation journey by launching and operating a range of innovative technology products and services. Highlights include the rollout of SHB Corporate Mobile for corporate clients, SHB SAHA 1.5, and various internal digital solutions aimed at enhancing operational efficiency and delivering modern, convenient services to customers.

The Bank gained notable recognition at the Digital CX Awards 2024, receiving a double award for its products SLINK and ACAS. Shortly thereafter, SLINK was proudly presented by SHB Vice Chairman, Mr. Do Quang Vinh, to Prime Minister Pham Minh Chinh during the National Banking Industry Digital Transformation event – affirming SHB’s leadership in the industry’s innovation efforts.

At the same time, SHB continued to diversify its customer offerings, including the launch of SHB Mastercard Truly Free – a “zero fee” credit card tailored to Gen Z and millennials. This initiative, part of the Card Family ecosystem, satisfies the evolving preferences of young Vietnamese consumers and is supported by a variety of attractive incentive programs.

As part of its strong and comprehensive transformation strategy, SHB continues to deepen cooperation with large corporations, both private and state-owned, particularly those involved in supply chains, value chains, ecosystems, and green initiatives. SHB has signed comprehensive strategic cooperation agreements with prominent partners.

Notably, SHB continues to promote financial products and channel capital to small and medium-sized enterprises (SMEs) and micro-SMEs, accompanying their growth and contributing to the broader national economy. These efforts have been recognized with a series of prestigious awards, including Best Bank for SME in Vietnam and Best Sustainable Finance Award, among others.

n parallel with its business development, SHB has consistently played an active role in social welfare programs initiated by the Party and the Government. In response to the devastating impact of Typhoon Yagi, SHB coordinated with local Fatherland Front Committees to conduct on-site assessments and provide both financial and emotional support to affected communities, assisting residents across various provinces and cities in recovering and stabilizing their lives. Thanks to SHB’s timely assistance, many businesses and individual customers were able to overcome the disaster’s challenges and resume production and business operations.

Beyond emergency relief, SHB implemented several large-scale social initiatives, including a VND 100 billion donation to Soc Trang province to support the construction and renovation of homes for poor and low-income households; the donation of two classrooms to a primary boarding school for ethnic minority students in Dien Bien province; and collaboration with the Ministry of Public Security to build 150 houses and a school for communities in disaster-stricken areas. In recognition of these impactful activities in 2024, SHB was honored with the title “Bank for People of the Year,” reflecting the Bank’s unwavering commitment to creating and spreading positive social impacts.

During the ASEAN Cup 2024 campaign, SHB proudly became the first bank to pledge a VND 2 billion reward to the Vietnamese national football team if they secured their third Southeast Asian championship title.

Demonstrating its heartfelt commitment, SHB was also the only bank to sponsor eight charter flights, enabling players’ families and devoted fans to travel to Thailand to cheer on the team in the second leg of the final. This act of solidarity and encouragement served as a powerful motivator, helping the team persevere and achieve a historic victory.

SHB’s deep-rooted passion for football has long been a hallmark of the Bank’s identity, stemming from its Chairman, Mr. Do Quang Hien. Beyond national team support, SHB actively nurtures the local football community and internal teams. In 2024, SHB football squads earned major accolades, including the 4th Hanoi 7-a-side Football Championship and the Queen League S1 2024 Championship, among others.

In 2024, SHB distributed dividends for 2023 at a rate of 16%, consisting of 5% in cash and 11% in stock dividends. In July 2024, the Bank completed the first cash dividend distribution for 2023 at a rate of 5% to shareholders. Subsequently, SHB will continue to issue stock dividends at a rate of 11%, which is expected to increase its charter capital to VND 40,658 billion, securing its position among the top 5 largest private banks in Vietnam.

Throughout its development, SHB has consistently prioritized the interests of its shareholders and investors, maintaining an annual dividend yield ranging from 10% to 18% over the past five years. The Bank was also one of the first three credit institutions to list shares on the Vietnamese stock market and is currently part of the VN30 index, which includes stocks with the largest market capitalizations.

SHB is an organization with a unique and enduring cultural identity, cultivated over more than 30 years of development. It stands out with a philosophy rooted in the “Heart” and a deep commitment to accompanying national progress. A culture grounded in doing everything “from the Heart” is what SHB employees build, uphold, and consider the foundation of their collective success.

SHB is steadfast in its journey to nurture and elevate its corporate culture, with a strong commitment to implementing and promoting six core values: Heart – Faith – Trustworthiness – Knowledge – Wisdom – Greater Heights. From these values as the bedrock of SHB’s distinctive corporate culture, SHB employees have co-created a Code of Conduct.

This code of conduct is called SHBiLOVE – SHB I Live Our Values Every Day. It embodies the integration of core cultural values into daily work and life. SHBiLOVE carries a special mission: to turn SHB’s corporate culture into a source of strength and a sustainable competitive advantage, driving the Bank’s comprehensive and transformative growth.

Building on a legacy of more than three decades, SHB has consistently invested in enhancing the quality of its human resources, while cultivating a modern, professional workplace where individuals are empowered to grow, thrive, and excel. The Bank offers attractive and competitive remuneration, along with ample opportunities for personal and professional development.

For the fourth time, SHB has been honored with the “Best Companies to Work for in Asia” award by HR Asia, one of the region’s leading human resource publications. In addition, SHB has been recognized by CareerViet as one of the Top 3 Most Favorite Employers in the Finance – Banking – Securities sector, as well as among the Most Favorite Employers in the Large Enterprise category in Vietnam.

Through comprehensive partnership agreements with universities nationwide, SHB provides students with valuable opportunities to gain practical experience and access employment in a professional environment, helping to nurture the next generation of talent across the country.

With a vision to become a pioneer in sustainable banking in Vietnam, SHB is actively integrating ESG (Environmental, Social, and Governance) standards across all areas of its operations. This commitment contributes to fostering a green economy, a fair and inclusive society, and transparent governance, while supporting the Government’s efforts to address climate change.

SHB’s initiatives in “greening” its banking operations and advancing ESG practices have been widely recognized and appreciated by both domestic and international organizations. In 2024, SHB was honored for the second consecutive year by FinanceAsia magazine with the award for “Best ESG Impact in Vietnam.”

Throughout its development journey, SHB remains aligned with national strategies, consistently following the Party and the State’s guidelines. The Bank is determined to make breakthroughs and contribute to the country’s advancement into a new era of national rise.